CrocoSlots Terms and Conditions

Welcome to CrocoSlots. By accessing and using our website at https://www.crocoslots.com/, registering an account, or making use of any of our services, you agree to be bound by these Terms and Conditions in their entirety. Please read them carefully before proceeding. These terms constitute a legally binding agreement between you and us, CrocoSlots Casino, operated by Metlait SRL, a company registered in Costa Rica. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At CrocoSlots, we operate under the regulatory authority of the Tobique Gaming Commission (licence no. 0000064). Our platform was established in 2022 and we serve players across Australia, New Zealand, Canada, and Europe. Our casino is available in English, German, French, and Norwegian, and we are committed to providing a secure, fair, and transparent gaming environment for all eligible players.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements. We reserve the right to verify your identity at any time and to close accounts that do not comply.

You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
You must not reside in any of our restricted countries, including but not limited to the United Kingdom, United States, Netherlands, Australia (if prohibited), and others listed on our website.
You may only hold one account on the CrocoSlots platform at any time.
You must provide accurate, complete, and up-to-date personal information during registration.
You are solely responsible for maintaining the confidentiality of your CrocoSlots casino login credentials.

We may request identity verification documents at any point. Failure to provide these in a timely manner may result in suspension or termination of your account. When you complete your CrocoSlots login for the first time, we recommend updating your security settings immediately.

3. Bonuses, Promotions and Bonus Codes

3.1 Welcome Package

At CrocoSlots, we offer new players a Welcome Package worth up to €8,000 plus 400 Free Spins across three qualifying deposits. The structure is as follows:

1st Deposit: 150% up to €1,000 + 100 Free Spins — use CrocoSlots promo code CS1
2nd Deposit: 100% up to €3,000 + 150 Free Spins — use CrocoSlots bonus code CS2
3rd Deposit: 50% up to €4,000 + 150 Free Spins — use CrocoSlots code CS3

The minimum deposit to qualify is €20. A wagering requirement of 45x applies to all bonus funds and free spin winnings. The maximum bet while playing with bonus funds is €5 per spin or round. Please note that our CrocoSlots bonus is not valid for cryptocurrency deposits. These CrocoSlots bonus codes are intended for new players only and may not be combined with other welcome offers.

3.2 Ongoing Promotions and CrocoSlots Bonus Codes for Existing Players

Our CrocoSlots bonus codes for existing players include the VIP Boost daily reload promotion (use code BOOST), which provides a 25–50% reload bonus depending on your VIP level. We also run the Cashback Hunt promotion, which delivers daily cashback rising from 5% to 20% over a seven-day cycle. Cashback caps range from €500 to €5,000 depending on your VIP tier. Additional promotions include tournaments, email-exclusive free spins, and level-up prizes within our VIP Programme.

3.3 General Bonus Terms

We at CrocoSlots reserve the right to modify, suspend, or cancel any promotional offer at our sole discretion. Bonuses are intended for recreational use only, and any attempt to exploit or abuse our bonus system will result in account suspension and forfeiture of winnings. Our CrocoSlots casino bonus terms are subject to change without prior notice, although we will make reasonable efforts to inform you of significant changes.

4. Deposits and Withdrawals

4.1 Supported Payment Methods

Our CrocoSlots casino app and desktop platform support a wide range of deposit methods including Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, MiFinity, Jeton, Neosurf, Paysafecard, Interac, and many more. We also accept cryptocurrency payments including BTC, ETH, USDT, LTC, XRP, DOGE, BNB, ADA, and TRX. The minimum deposit and minimum withdrawal are both set at €20.

4.2 Withdrawal Processing and Limits

At CrocoSlots, we process withdrawal requests within 72 hours of approval. E-wallets and cryptocurrency withdrawals are typically instant once approved, while bank transfers may take up to 3 business days. The following limits apply:

Maximum withdrawal: €2,500 per day
Maximum withdrawal: €5,000 per week
Maximum withdrawal: €20,000 per month
Wins exceeding €20,000 are paid in monthly instalments
Progressive jackpot wins are paid in full
Maximum daily profit: €100,000 for Diamond VIP members; €50,000 for all other players

We require that all deposits are wagered at least 3 times before a withdrawal request can be submitted. Our CrocoSlots app processes withdrawal requests through the same methods available on desktop.

5. Games and Software

Our CrocoSlots casino offers over 10,000 games from industry-leading providers including Evolution, Pragmatic Play, NetEnt, Microgaming, Play'n GO, Playtech, Nolimit City, Hacksaw, Red Tiger, Push Gaming, Yggdrasil, and many others. Our library includes slots (pokies), jackpot games, Megaways titles, Bonus Buy slots, Crash games, Instant Win games, as well as a comprehensive Live Casino section powered by Evolution, featuring live roulette, blackjack, baccarat, card games, and live game shows.

We at CrocoSlots use certified Random Number Generator (RNG) technology to ensure fair outcomes across all non-live games. We do not guarantee uninterrupted availability of any specific game and reserve the right to remove or modify titles at any time.

6. VIP Programme and Loyalty Rewards

Our CrocoSlots VIP Programme — the Croco Coins (CC) system — rewards loyal players across four tiers: Bronze, Silver, Gold, and Diamond. Benefits include VIP booster bonuses of 10–100%, level-up prizes worth up to $1,500, a personal VIP host, access to exclusive VIP tournaments, faster payouts, and daily cashback. Players at higher levels benefit from increased withdrawal limits and priority support.

7. Responsible Gambling

At CrocoSlots, we are committed to promoting responsible gambling. We provide tools including deposit limits, loss limits, session reminders, self-exclusion, and reality checks. If you feel your gambling is becoming problematic, we encourage you to contact our support team or reach out to organisations such as GamCare or BeGambleAware. Our platform must not be used by individuals experiencing gambling-related harm.

8. Prohibited Activities

When using our platform, you agree not to engage in any of the following:

Using automated software, bots, or scripts to gain unfair advantage
Attempting to commit fraud, money laundering, or any criminal activity
Colluding with other players to manipulate game outcomes
Opening multiple accounts in order to obtain bonus funds multiple times
Using VPNs or proxy services to bypass geographical restrictions

We reserve the right to withhold funds, suspend accounts, and report suspicious activity to relevant authorities where required.

9. Intellectual Property

All content on our CrocoSlots platform, including logos, software, graphics, text, and game content, is the intellectual property of Metlait SRL or our content licensors. You may not reproduce, distribute, or use any of our materials without prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis. We do not accept liability for technical failures, server downtime, or interruptions beyond our reasonable control. Our total liability to you in connection with any dispute shall not exceed the value of funds held in your account at the time of the incident. Nothing in these terms limits liability for fraud or gross negligence on our part.

11. Amendments to These Terms

We reserve the right to update these Terms and Conditions at any time. We will notify you of material changes via email or on-site notification. Continued use of our CrocoSlots casino following the publication of updated terms constitutes your acceptance of those changes. We recommend reviewing this page periodically.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable under our Tobique Gaming Commission licence. Any disputes arising from the use of our services should first be directed to our customer support team via live chat or at support@crocoslots.com. We aim to resolve all complaints fairly and promptly. If a resolution cannot be reached, disputes may be referred to an independent dispute resolution body as specified by our licensing authority.

13. Contact Us

If you have questions about these Terms and Conditions or any aspect of our CrocoSlots casino services, please contact us. Our support team is available 24/7 via live chat directly on our website. You can also reach us by email at support@crocoslots.com. We are happy to assist you in English, German, French, or Norwegian.

Content updated: July 23, 2026